Return policy
We want you to love your purchase, but if it doesn’t work out, we’re here to help with easy returns and exchanges.
Standard Returns
Most items can be returned or exchanged within 60 days if they are unused and in new condition. Simply provide a receipt, and we’ll refund the purchase price to the original payment method or a gift card.
Special Categories
- Electronics, Smart Home, Seasonal & Decor Items – Can be returned within 30 days, unopened and unused.
- Oversize & Large Items – Return within 30 days in original condition. Contact us for pick-up arrangements. Delivery fees are non-refundable; other charges may apply.
Non-Returnable Items
- Items without proof of purchase
- Opened breast pumps
- Personalized, clearance, or gift card items
Gift Returns
Gift receipt items follow our standard policy. New, unopened items from a Baby Registry can be returned within 365 days for a gift card.